与生成式人工智能对话的提示结构
Our study of AI-chatbot interactions shows that most AI prompts contain one or more of several key components. These components help articulate the users’ information need. Prompts that lack certain components can result in long, inefficient conversations, with many query refinements.
我们对AI聊天机器人交互的研究表明，大多数AI提示包含一个或多个关键组成部分。这些组成部分有助于明确用户的信息需求。缺少某些组成部分的提示可能导致冗长、低效的对话，需要进行多次查询的改进。
Designers can support users by providing AI-interface elements that make it easy to include the different prompt components.
设计师可以通过提供人工智能界面元素来支持用户，使得包含不同提示组件变得容易。
On This Page:
本页内容：
Our Research
我们的研究
In May and June 2023, we conducted a 2-week diary study involving 18 participants who used ChatGPT 4.0, Bard, and Bing Chat. Participants logged 425 conversations and rated each for helpfulness and trustworthiness. At the end of the study, we conducted in-depth interviews with 14 participants.
2023年5月和6月，我们进行了为期2周的日记研究，涉及18名参与者使用ChatGPT 4.0、Bard和Bing Chat。参与者记录了425个对话，并对每个对话的有用性和可信度进行了评分。研究结束时，我们对14名参与者进行了深入访谈。
The findings of this study are reported in several articles:
这项研究的发现在几篇文章中报道：
Prompt Structure
提示结构
A prompt is a discrete input from the user that initiates or guides the chatbot’s response. A conversation with an AI chatbot can have one or more prompts.
提示是用户提供的离散输入，用于启动或指导聊天机器人的回应。与AI聊天机器人的对话可以有一个或多个提示。
We identified four components that were often (but not always) part of the AI prompts used in our study:
我们确定了在我们的研究中经常（但不总是）出现的四个组成部分：
- Request
- 请求
- References to either previous bot answers or to external sources
- 对先前机器人回答的引用或对外部来源的引用
- Format
- 格式
- Framing
- 框架
Analysis of an AI prompt created by a diary-study participant (Names of dogs were modified for privacy.)
通过对一位日记研究参与者创建的AI提示进行分析（为保护隐私，狗的名字已经修改）
Not all these components were present in every prompt or in every type of conversation.
并非所有这些组件都出现在每个提示或每种类型的对话中。
Request
请求
The request is the most straightforward part of the prompt — the core of the information need that the user wants to address.
请求是提示中最直接的部分，是用户想要解决的信息需求的核心。
In our study, the request was present in most (but not all) prompts, an...