Feedback to Issues

Turn customer feedback (usually an email) into discrete GitHub issues. Checks for duplicates, proposes new issues for approval, creates them, and drafts a reply email.

Arguments

• $ARGUMENTS: The customer feedback text (email body, support ticket, etc.). Can also be a file path to a text file containing the feedback.

Instructions

1. Parse the feedback:

   Read $ARGUMENTS carefully. If it looks like a file path, read the file contents.

   Break the feedback down into discrete, actionable issues. For each issue, identify:

   • A concise title (imperative form, e.g., "Add dark mode support")
   • The type: bug, feature, improvement, or question
   • A clear description of what the customer is reporting or requesting
   • Severity/priority estimate: high, medium, or low
   • Any relevant quotes from the original feedback

   Ignore pleasantries, greetings, and non-actionable commentary. Focus on extracting concrete problems, requests, and suggestions.

2. Search for existing issues:

   For each discrete issue identified, search GitHub for existing issues that may already cover it:

   gh issue list --repo "$(gh repo view --json nameWithOwner -q '.nameWithOwner')" --state all --search "<relevant keywords>" --limit 10 --json number,title,state,url
   

   Try multiple keyword variations for each issue to avoid missing duplicates. Search both open and closed issues.

3. Present the report to the user:

   Format the report in three sections:

   Already Filed Issues

   For each issue that already has a matching GitHub issue, show:

   • The extracted issue title
   • The matching GitHub issue(s) with number, title, state (open/closed), and URL
   • Brief explanation of why it matches

   Proposed New Issues

   For each issue that does NOT have an existing match, show:

   • Title: The proposed issue title
   • Type: bug / feature / improvement / question
   • Priority: high / medium / low
   • Body preview: The proposed issue body (include the relevant customer quote and a clear description of what needs to happen)
   • Labels: Suggest appropriate labels based on the issue type

   Summary

   • Total issues extracted from feedback: N
   • Already filed: N
   • New issues to create: N

   Then ask the user to review and approve the proposal before proceeding. Do NOT create any issues yet. Wait for explicit approval. The user may want to edit titles, descriptions, priorities, or skip certain issues.

4. Create approved issues:

   After the user approves (they may request modifications first — apply those), create each approved issue:

   gh issue create --title "<title>" --body "<body>" --label "<labels>"
   

   Report back each created issue with its number and URL.

5. Draft a reply email:

   After all issues are created, draft a brief, professional reply email for the customer. The email should:

   • Thank them for their feedback
   • Briefly acknowledge each item they raised
   • For items that already had existing issues: mention it's already being tracked
   • For newly created issues: mention it's been filed and will be looked into
   • Keep it concise — no more than a few short paragraphs
   • Use a friendly but professional tone
   • Include a link to the GitHub issue URL for each item so the customer can follow progress
   • End with an invitation to share more feedback anytime

   Present the draft email to the user for review before they send it.