实现亚马逊的单线程领导者模式的回顾

I’d like to share the results of one of the most interesting management experiments I’ve been a part of. At a company I worked at recently, we implemented the Single Threaded Owner (STO) model from Amazon, where you have everyone on the team report to a single leader, including product, design, and engineering. You can think of the STO model as a more extreme form of cross-functional teams, where the team has everything it needs to deliver on its mission.

我想分享一下我参与过的最有趣的管理实验之一的结果。在我最近工作的一家公司,我们实施了亚马逊的单线程领导者(STO)模式,即让团队中的每个人都向一个领导者汇报,包括产品、设计和工程。你可以把STO模式看作是跨职能团队的一种更极端的形式,团队拥有完成任务所需的一切。

What is a Single Threaded Owner?

什么是单线程的领导者?

The idea of the Single Threaded Owner comes from Amazon. The name itself is based on the idea of a team focusing on a single thing at a time (i.e., instead of multi-tasking, you are focusing on a single thread of work or focus at a time). At Amazon, each team is supposed to have a clear area of ownership (a product area, based on a customer need) that they obsess about all the time. A leader of a team is called a “Single Threaded Owner”, or STO.

单线程老板的想法来自于亚马逊。这个名字本身是基于一个团队一次只关注一件事的想法(即,你不是多任务,而是一次只关注一条工作线或重点)。在亚马逊,每个团队都应该有一个明确的所有权领域(产品领域,基于客户需求),他们一直执着于此。一个团队的领导者被称为 "单线程领导者",或STO。

STO hierarchy diagram

The most common alternative to the STO model is what I call the “3 legged stool” model. In the 3 legged stool model, you have separate leadership hierarchies for Engineering, Product, and Design. Design sometimes reports to Product. But you then assemble a team of engineers, led by an Engineering Manager, with an embedded Product Manager and usually a Designer. The two or three of them become a sort of local leadership team.

STO模式最常见的替代方案是我所说的 "三条腿的凳子 "模式。在三条腿的模式中,你有独立的工程、产品和设计的领导层次。设计有时会向产品报告。但你会组建一个由工程经理领导的工程师团队,其中有一个产品经理,通常还有一个设计师。他们中的两三个人成为一种地方领导团队。

three legged stool diagram

In the STO model, they actually all report in and are part of the same team. Everyone reports to the STO.

在STO模式中,他们实际上都报告,是同一个团队的一部分。每个人都向STO报告。

Single Threaded owners drive alignment and ownership

单线程车主驱动对接和所有权

We were seeing a lack of alignment across engineer...

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