Agent Skills
› anthropics/knowledge-work-plugins
› contact-center/web
contact-center/web
GitHubZoom Contact Center Web SDK，用于Web聊天、视频及活动嵌入。支持外部网站嵌入、Smart Embed postMessage工作流及应用上下文集成。提供生命周期事件处理、状态持久化及安全校验指南，并链接至OAuth和Cobrowse等关联技能。
Trigger Scenarios
需要实现Zoom Web端聊天或视频功能
开发Zoom Contact Center的Web嵌入应用
处理Smart Embed的postMessage通信
调试Zoom Web SDK集成问题
Install
npx skills add anthropics/knowledge-work-plugins --skill contact-center/web -g -y
SKILL.md
Frontmatter
{
"name": "contact-center\/web",
"triggers": [
"contact center web",
"zcc web sdk",
"getengagementcontext web",
"onengagementcontextchange",
"contact center smart embed",
"zcc-init-config-request"
],
"description": "Zoom Contact Center SDK for Web. Use for web chat\/video\/campaign embeds, engagement event handling, app-context integrations, and Smart Embed postMessage workflows.",
"user-invocable": false
}
Zoom Contact Center SDK - Web
Official docs:
- https://developers.zoom.us/docs/contact-center/web/
- https://developers.zoom.us/docs/contact-center/web/sdk-reference/
Quick Links
- concepts/lifecycle-and-events.md
- examples/app-context-and-state.md
- references/web-reference-map.md
- troubleshooting/common-issues.md
Integration Modes
- Contact Center App in Zoom client:
- Zoom Apps SDK engagement APIs/events.
- External website embed:
- Campaign SDK/web scripts (
zoomCampaignSdkpattern). - Video client initialization pattern.
- Smart Embed:
- iframe +
postMessageevent contract.
Hard Guardrails
- For campaign SDK, gate calls behind
zoomCampaignSdk:ready. - Persist state by
engagementId. - Expect context switching and background app behavior.
- Validate CSP and allow-list settings before debugging logic.
Chaining
- For in-client app APIs and auth flows: ../../zoom-apps-sdk/SKILL.md
- For identity and OAuth: ../../oauth/SKILL.md
- For cobrowse workflow: ../../cobrowse-sdk/SKILL.md
Operations
- RUNBOOK.md - 5-minute preflight and debugging checklist.
Version History
- 6f13415 Current 2026-07-05 18:31
