亚马逊的信条

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Two critical characteristics of successful teams at product-oriented organizations are autonomy and bias for action. Teams should be able to independently make decisions fast while maintaining alignment with the organization’s overall strategy. It’s easy for teams to lose sight of how to make decisions and tradeoffs and get distracted by daily challenges. At Amazon, all teams use tenets as guardrails that help them stay true to their missions.

在以产品为导向的组织中,成功团队的两个关键特征是自主性和行动的偏向。团队应该能够独立地快速做出决定,同时与组织的整体战略保持一致。团队很容易忽视如何做出决策和权衡,并被日常的挑战所干扰。在亚马逊,所有团队都把信条作为护栏,帮助他们忠于自己的使命。

Tenets are a few carefully articulated principles for a product, a program, or a business unit. They guide teams, stakeholders, and senior leaders to align how a team operates and provides value. The mission says what; the tenets say how. Tenets communicate how a team approaches problems and deals with conflicting priorities. Having tenets at many levels (org, team, project) helps focus on the critical decisions specific to that level.

信条是为一个产品、一个项目或一个业务单位仔细阐明的一些原则。它们指导团队、利益相关者和高层领导,使团队的运作方式和提供的价值保持一致。任务说的是什么;信条说的是如何。信条传达了一个团队如何处理问题和处理冲突的优先事项。在许多层面上(组织、团队、项目)拥有信条,有助于专注于该层面的关键决策。

Tenet: a principle, belief, or doctrine generally held to be true; especially: one held in common by members of an organization, movement, or profession.

信条:普遍认为是真实的原则、信仰或学说;特别是:一个组织、运动或职业的成员共同持有的原则、信仰或学说。

– Merriam-Webster

- 梅里亚姆-韦伯斯特

Why do we need tenets?

我们为什么需要信条?

As an organization grows, more work occurs outside leaders’ direct line of sight. The number and complexity of decisions increase, as do the challenges of communicating and coordinating them across the organization. Tenets are crucial to capture teams’ decision-making process and help them decide how to make tradeoffs without the constant management overhead.

随着组织的发展,更多的工作发生在领导者的直接视线之外。决策的数量和复杂性都在增加,在整个组织内进行沟通和协调的挑战也在增加。信条对于把握团队的决策过程和帮助他们决定如何在没有持续的管理开销的情况下做出权衡至关重要。

Often, when teams find a recurring question, something that occurs over and over again, we ask the teams to make decisions faster, more independent, a...

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