用近乎实时的分析来衡量Uber货运公司的指标

While most people are familiar with Uber, not all are familiar with Uber Freight. Uber Freight has been around since 2016 and is dedicated to provide a platform to seamlessly connect shippers with carriers. We’re simplifying the lives of trucking companies by providing a platform for carriers to browse through all available shipment opportunities with upfront pricing and book with the tap of a button, and making the fulfillment process more scalable and efficient.

虽然大多数人都熟悉Uber，但并非所有人都熟悉Uber Freight。Uber Freight自2016年以来一直致力于提供一个平台，将托运人和承运人无缝连接。我们正在简化卡车运输公司的生活，为承运人提供一个平台，使其能够浏览所有可用的货运机会，并通过点击一个按钮进行预订，同时使履行过程更加可扩展和高效。

Providing reliable service to shippers is critical for Uber Freight in order to gain their trust. Because carriers’ performance could significantly impact reliability of Freight’s service, we need to be transparent with carriers about the level to which we are holding them accountable, providing them with a clear view of how well they are performing and, if needed, where they can improve.

为托运人提供可靠的服务是Uber Freight获得他们信任的关键。由于承运人的表现可能会大大影响货运公司服务的可靠性，我们需要对承运人透明，让他们知道我们对他们负责的程度，让他们清楚地了解他们的表现，如果需要，他们可以在哪些方面改进。

To achieve this, Uber Freight developed the Carrier Scorecard to show the carriers several metrics, including engagement with the app, on-time pickup/delivery, tracking automation, and late cancellations. By showing this information in near real time on the Carrier App, we are able to provide feedback to carriers in real time and set ourselves apart from most of our competitors in the industry.

为了实现这一目标，Uber货运公司开发了承运人记分卡，以显示承运人的几个指标，包括对应用程序的参与度、准时取货/交货、跟踪自动化和延迟取消。通过在承运人应用程序上近乎实时地显示这些信息，我们能够实时向承运人提供反馈，使我们在行业内的大多数竞争对手中脱颖而出。

How We Did It

我们是如何做到的

Getting fast access to fresh data at scale was the key requirement for building the scalable Carrier Scorecard backend.

在规模上快速访问新鲜数据是建立可扩展的运营商记分卡后端的关键要求。

• Data Freshness – Performance scores are updated with the least amount of delay once a load is completed or bounced (canceled by the carrier).

  数据的新鲜度--一旦负载完成或被退回（被承运人取消），性能分数就会以最少的延迟更新。

• Latency – Carriers ar...