Uber搜索平台的演变
Search is a foundational pillar of Uber’s user experience, directly influencing key aspects of our core business. Whether you’re looking for a meal on Uber Eats or requesting a ride, search is what connects you with the right options—quickly, accurately, and at scale.
搜索是Uber用户体验的基础支柱,直接影响我们核心业务的关键方面。无论您是在Uber Eats上寻找餐点还是请求乘车,搜索都是将您与正确选项连接起来的方式——快速、准确且具有规模。
Uber Eats users are faced with a staggering choice: over one million restaurants globally, and typically more than a thousand dishes or restaurants per user session. Helping Uber Eats users navigate this vast space—based on preferences like cuisine, price, delivery time, dietary needs, or past behavior—is a deeply complex problem.
Uber Eats用户面临着惊人的选择:全球超过一百万家餐厅,通常每个用户会话有超过一千道菜或餐厅。帮助Uber Eats用户在这个广阔的空间中导航——基于菜系、价格、交付时间、饮食需求或过去行为等偏好——是一个极其复杂的问题。
The importance of search extends to the Uber Rides experience as well. Riders rely on intelligent destination search, autocomplete suggestions, and personalized predictions—all of which must be fast, reliable, and context-aware. Even the process of matching riders to drivers is, at its core, a search problem. This matching must balance multiple real-time signals—driver availability, location, preferences, and compliance rules—while delivering results in seconds. These challenges illustrate how search and ranking are deeply embedded in Uber’s fulfillment logic, operating under strict latency and accuracy constraints, all while serving millions of people in dynamic, real-world conditions.
搜索的重要性同样延伸到 Uber 乘车体验。乘客依赖智能目的地搜索、自动补全建议和个性化预测——所有这些都必须快速、可靠且具有上下文感知。即使是将乘客与司机匹配的过程,从本质上讲也是一个搜索问题。这个匹配必须平衡多个实时信号——司机可用性、位置、偏好和合规规则——同时在几秒钟内提供结果。这些挑战说明了搜索和排名是如何深深嵌入 Uber 的履行逻辑中,在严格的延迟和准确性约束下运作,同时为数百万在动态现实条件下的人们提供服务。
Figure 1: Search in Uber Apps.
图 1:在 Uber 应用中的搜索。
Given its central role, the Search Platform at Uber must meet high demands for performance, scalability, and data freshness. It’s not only a critical enabler of product innovation and business growth, but also a strategic area of investment—especially as the industry evolves rap...