在DoorDash释放大型语言模型的力量，带来无缝的购物体验

Photo: Courtesy of The AI Conference

照片：感谢AI大会提供

Imagine a bustling marketplace where consumers seamlessly connect with local merchants to get everything from groceries to gifts delivered to their doorsteps. That’s our mission at DoorDash. With our recent expansion into New Verticals — like groceries, alcohol, retail, and more — we’re transforming what’s possible in on-demand delivery. And at the core of this transformation is the fusion of Machine Learning (ML) and Generative AI, taking customer experience to the next level.

想象一个繁忙的市场，消费者与当地商家无缝连接，从杂货到礼品，所有商品都送到他们的家门口。这就是我们在DoorDash的使命。随着我们最近扩展到新的垂直领域——如杂货、酒精、零售等——我们正在改变按需交付的可能性。而这一转型的核心是机器学习（ML）和生成性人工智能的融合，将客户体验提升到一个新的水平。

At the 2024 AI Conference in San Francisco, our Head of New Verticals ML/AI, Sudeep Das, took the stage to unveil some of the groundbreaking work that the Machine Learning team at DoorDash has been up to. 

在2024年旧金山AI大会上，我们的新垂直领域ML/AI负责人Sudeep Das登台展示了DoorDash机器学习团队的一些开创性工作。

DoorDash’s growth beyond food delivery is not just an expansion; it’s a paradigm shift in how we approach ML/AI. Handling hundreds of thousands of SKUs across diverse categories, understanding complex user needs, and optimizing a dynamic marketplace are just some of the challenges this expansion brings.

DoorDash的增长不仅仅是食品配送的扩展；这是一种我们对待ML/AI的范式转变。处理数十万种SKU，跨越多样化的类别，理解复杂的用户需求，以及优化动态市场，这些都是这一扩展带来的挑战。

With new verticals come new complexities. Our dashers are no longer simply picking up prepared meals — they’re navigating grocery store aisles, selecting items from multiple categories, and managing an intricate mix of orders. At the same time, consumers are building grocery carts on small mobile screens, searching for specific items across a vast inventory, and expecting an experience that’s fast, relevant, and convenient. These challenges demand innovative ML solutions that can personalize search, optimize logistics, and ensure efficiency at every step. This is where our commitment to pushing the boundaries of ML/AI truly shines, enabling us to deliver a seamless shopping experie...