群体冲突?试试基于原则的决策

Do you hate group decision-making? You’re not alone.

你讨厌集体决策吗?你并不孤单。

Trying to make a decision, especially in a dysfunctional group, can be extremely unpleasant - unending meetings, circular conversations, bad ideas, and passive aggressive or even openly aggressive conflict.

试图做出一个决定,尤其是在一个功能失调的团体中,可能是非常不愉快的--无休止的会议、循环的谈话、糟糕的想法,以及消极的攻击性甚至公开的攻击性冲突。

One of the reasons why decision-making can go so terribly wrong is that many of us were taught unhelpful myths about how to go about it, or were taught nothing at all. In my consulting work, I’ve witnessed one core practice that consistently improves group decision-making, especially when the group is experiencing conflict.

决策之所以会出现如此严重的错误,原因之一是我们中的许多人被灌输了关于如何进行决策的无益的神话,或者根本没有被灌输。在我的咨询工作中,我目睹了一种核心做法,它能持续改善团体决策,特别是当团体遇到冲突时。

Argue based on Principles, not Preferences

基于原则而非偏好的争论

A group’s principles are the underlying criteria and commitments that guide their work. Principles can include our ethical values, organizational goals, or our understanding of fundamental constraints that provide the greater context for our work (such as a principle like, “We will stay within our budget”).

一个团体的原则是指导其工作的基本标准和承诺。原则可以包括我们的道德价值观、组织目标,或者我们对为我们的工作提供更大背景的基本约束的理解(例如,像 "我们将保持在我们的预算之内 "这样的原则)。

Preferences are our likes and dislikes and can include both long-standing personality-based leanings (such as, “I’ve always preferred one-on-one interactions to large groups,”) or situational mood swings (such as, “I’m so exhausted today, I just want to pick whichever plan will be the least work”).

偏好是我们的喜欢和不喜欢,可以包括长期以来基于个性的倾向(例如,"我总是喜欢一对一的互动,而不是大群体,")或情况下的情绪波动(例如,"我今天太累了,我只想选一个最省力的计划")。

The difference between making decisions based on principles vs. preferences

基于原则与偏好的决策之间的区别

What’s the difference between principle-based decision-making versus decision-making based on preferences? Arguing from a place of preferences is unproductive and can harm relationships, while arguing based on principles is a more productive way to have a conversation that leads to a decision. I first learned this practice from ...

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