ML可观察性:为支付及其他领域带来透明度

By Tanya Tang, Andrew Mehrmann

Tanya TangAndrew Mehrmann 撰写

At Netflix, the importance of ML observability cannot be overstated. ML observability refers to the ability to monitor, understand, and gain insights into the performance and behavior of machine learning models in production. It involves tracking key metrics, detecting anomalies, diagnosing issues, and ensuring models are operating reliably and as intended. ML observability helps teams identify data drift, model degradation, and operational problems, enabling faster troubleshooting and continuous improvement of ML systems.

在 Netflix,机器学习可观察性的重要性不容小觑。机器学习可观察性是指监控、理解和获取生产中机器学习模型的性能和行为的能力。它涉及跟踪关键指标、检测异常、诊断问题,并确保模型可靠且按预期运行。机器学习可观察性帮助团队识别数据漂移、模型退化和操作问题,从而加快故障排除和机器学习系统的持续改进。

One specific area where ML observability plays a crucial role is in payment processing. At Netflix, we strive to ensure that technical or process-related payment issues never become a barrier for someone wanting to sign up or continue using our service. By leveraging ML to optimize payment processing, and using ML observability to monitor and explain these decisions, we can reduce payment friction. This ensures that new members can subscribe seamlessly and existing members can renew without hassle, allowing everyone to enjoy Netflix without interruption.

机器学习可观察性发挥关键作用的一个具体领域是支付处理。在Netflix,我们努力确保技术或流程相关的支付问题永远不会成为想要注册或继续使用我们服务的人的障碍。通过利用机器学习来优化支付处理,并使用机器学习可观察性来监控和解释这些决策,我们可以减少支付摩擦。这确保了新会员可以无缝订阅,现有会员可以轻松续订,让每个人都能不间断地享受Netflix。

ML Observability: A Primer

机器学习可观察性:入门

ML Observability is a set of practices and tools to help ML practitioners and stakeholders alike gain a deeper, end to end understanding of their ML systems across all stages of its lifecycle, from development to deployment to ongoing operations. An effective ML Observability framework not only facilitates automatic detection and surfacing of issues but also provides detailed root cause analysis, acting as a guardrail to ensure ML systems perform reliably over time. This enables teams to iterate and improve their models rapidl...

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