Enabling MFA on Experience Sites

Enable Multi-Factor Authentication for Experience Site (Community) users by deploying the correct permission sets and verifying the platform-handled MFA challenge flow.

Scope

In scope:

• Deploying ForceTwoFactor permission set for community users
• Deploying ApiEnabled permission set (required for post-login API calls)
• Assigning permission sets to community users
• Troubleshooting MFA not appearing on login
• Customizing MFA/login page branding via NetworkBranding metadata

Out of scope — delegate elsewhere:

• Building custom login UI → experience-ui-bundle-frontend-generate
• Creating generic permission sets → platform-permission-set-generate
• Assigning permission sets (if already deployed) → dx-org-permission-set-assign
• Deploying metadata to org → platform-metadata-deploy
• Org-wide MFA for internal Salesforce users → Setup > Identity Verification (not a skill)

Prerequisites

Before using this skill, ensure the following are already in place:

Note: This skill does NOT handle org setup, license provisioning, or Experience Cloud site creation. If these prerequisites are missing, set them up first via Setup > Digital Experiences > All Sites > New, or deploy your site's base app bundle.

Required Inputs

Gather before acting:

Critical Domain Knowledge

These facts are non-obvious and frequently cause confusion:

Workflow

Step 1: Resolve the target site (Network)

These are React Experience Sites, so both permission sets are always deployed — ForceTwoFactor (enforces MFA) and ApiEnabled (React sites make post-login API calls).

Resolve the Experience Site's real name and Id from the org — do not assume the uiBundles/ app folder name is the site name. They are frequently different, and the site name must come from the org (the deploy target), not the local project. <site-name> and <NETWORK_ID> below come from here:

sf data query --target-org <org-alias> \
  --query "SELECT Id, Name FROM Network" --json

• One site → use its Name as <site-name> and Id as <NETWORK_ID>.
• Multiple sites → ask the user which one (show the names).
• Zero sites → the site isn't deployed yet; stop and tell the user (see Prerequisites).

Step 2: Generate permission set files

First, detect the project's source directory:

jq -r '.packageDirectories[0].path + "/main/default"' sfdx-project.json

Use the result as <source-dir> (e.g. force-app/main/default) for all commands below.

Write both permission sets (React Experience Sites always need both):

1. Read assets/MFA_Required_For_Community.permissionset-meta.xml
2. Write it to <source-dir>/permissionsets/MFA_Required_For_Community.permissionset-meta.xml in the user's project
3. Read assets/API_Enabled_For_Community.permissionset-meta.xml
4. Write it to <source-dir>/permissionsets/API_Enabled_For_Community.permissionset-meta.xml

Step 3: Deploy to org

sf project deploy start \
  --source-dir <source-dir>/permissionsets \
  --target-org <org-alias> --test-level NoTestRun

Step 3b: Validate community profile is a network member

Before assigning permission sets to users, verify that the community profile is registered as a site member. Without this, community users cannot log in at all (and MFA will never trigger).

1. Query current network members:

sf data query --target-org <org-alias> \
  --query "SELECT Id, ParentId FROM NetworkMemberGroup WHERE NetworkId = '<NETWORK_ID>'" --json

2. Check if the community profile is in the list:

sf data query --target-org <org-alias> \
  --query "SELECT Id, Name FROM Profile WHERE UserType IN ('CspLitePortal', 'PowerCustomerSuccess') AND Name LIKE '%Community%'" --json

3. If the profile is NOT a member, add it to the .network-meta.xml:

<networkMemberGroups>
    <!-- Replace with the community profile name from Step 3b query above -->
    <profile>YOUR_COMMUNITY_PROFILE_NAME</profile>
    <!-- existing entries -->
</networkMemberGroups>

4. Deploy the updated network metadata:

sf project deploy start \
  --source-dir <source-dir>/networks \
  --target-org <org-alias> --test-level NoTestRun

IMPORTANT: If the community profile is not a member of the network, users with that profile CANNOT log in — meaning MFA will never be triggered even if permission sets are correctly assigned. This is a common misconfiguration in freshly deployed orgs.

Step 3c: Validate guest profile has Apex class access for login

The site login page runs as the guest user (unauthenticated). If the guest profile doesn't have access to login Apex classes, users will get FORBIDDEN: You do not have access to the Apex class named: UIBundleLogin and can never reach the MFA challenge.

1. Find the site guest user profile:

sf data query --target-org <org-alias> \
  --query "SELECT Id, Username, Profile.Name, Profile.Id FROM User WHERE UserType = 'Guest' AND IsActive = true" --json

2. Grant access to any missing UIBundle login classes. The six classes are UIBundleLogin, UIBundleAuthUtils, UIBundleForgotPassword, UIBundleChangePassword, UIBundleRegistration, and UIBundleSocialLoginConfig. Run the anonymous Apex in references/setup.md ("Grant Guest Profile Apex Class Access") — it diffs existing access and inserts only what's missing — or deploy <classAccess> entries for the same classes to the guest profile metadata XML.

IMPORTANT: This is NOT MFA-specific, but without it the login page itself is broken. The skill must validate this to ensure MFA can actually be triggered. Common in freshly deployed orgs where the guest profile didn't get full class access.

Step 4: Assign permission sets

Find community users:

sf data query --target-org <org-alias> \
  --query "SELECT Id, Username, Name, Profile.Name FROM User WHERE UserType IN ('CspLitePortal', 'PowerCustomerSuccess', 'CustomerSuccess') AND IsActive = true" --json

If community users exist:

Find the permission set IDs:

sf data query --target-org <org-alias> \
  --query "SELECT Id, Name FROM PermissionSet WHERE Name IN ('MFA_Required_For_Community', 'API_Enabled_For_Community')" --json

Assign to each user:

sf data create record --target-org <org-alias> --sobject PermissionSetAssignment \
  --values "AssigneeId='<USER_ID>' PermissionSetId='<PERM_SET_ID>'" --json

Alternatively, delegate to dx-org-permission-set-assign skill:

sf org assign permset --name MFA_Required_For_Community --target-org <org-alias> --json
sf org assign permset --name API_Enabled_For_Community --target-org <org-alias> --json

If no community users found:

Ask the user: "No active community users found in this org. Would you like me to create a test community user so you can verify MFA is working?"

If user agrees, create a test community user:

1. Find the community profile from the site's network configuration:

sf data query --target-org <org-alias> \
  --query "SELECT Id, Name FROM Profile WHERE UserType IN ('CspLitePortal', 'PowerCustomerSuccess') AND Name LIKE '%Customer Community%'" --json

2. Create an Account (required as community user parent):

sf data create record --target-org <org-alias> --sobject Account \
  --values "Name='MFA Test Account'" --json

3. Create a Contact (linked to the Account):

sf data create record --target-org <org-alias> --sobject Contact \
  --values "FirstName='MFA' LastName='Test User' Email='mfa.testuser@<site-name>.test' AccountId='<ACCOUNT_ID>'" --json

4. Create the User with the community profile:

sf data create record --target-org <org-alias> --sobject User \
  --values "FirstName='MFA' LastName='Test User' Email='mfa.testuser@<site-name>.test' Username='mfa.testuser@<site-name>.test' Alias='mfatest' ProfileId='<PROFILE_ID>' ContactId='<CONTACT_ID>' EmailEncodingKey='UTF-8' LanguageLocaleKey='en_US' LocaleSidKey='en_US' TimeZoneSidKey='America/Los_Angeles'" --json

5. Set a password for the test user:

sf data update record --target-org <org-alias> --sobject User \
  --where "Username='mfa.testuser@<site-name>.test'" \
  --values "IsActive=true" --json

sf org generate password --target-org <org-alias> --on-behalf-of mfa.testuser@<site-name>.test --json

6. Assign both permission sets to the new user:

sf org assign permset --name MFA_Required_For_Community --target-org <org-alias> --on-behalf-of mfa.testuser@<site-name>.test --json
sf org assign permset --name API_Enabled_For_Community --target-org <org-alias> --on-behalf-of mfa.testuser@<site-name>.test --json

Report the credentials to the user so they can test:

"Created test user: mfa.testuser@<site-name>.test with password: <generated-password>. You can use these credentials to verify MFA on your site."

IMPORTANT: Community users require Account → Contact → User hierarchy. Creating a User without a linked Contact on a community profile will fail.

Step 5: Add permission sets to site Members (networkMemberGroups)

This ensures new community users automatically get MFA assigned at the site level.

1. Find the existing .network-meta.xml in the project:

find . -name "*.network-meta.xml" -not -path "*/node_modules/*"

2. Read the file and locate the <networkMemberGroups> section.

3. Add the permission set entries (if not already present):

<networkMemberGroups>
    <!-- Replace with the community profile name from Step 3b query -->
    <profile>YOUR_COMMUNITY_PROFILE_NAME</profile>
    <!-- Add MFA and API permission sets -->
    <permissionSet>MFA_Required_For_Community</permissionSet>
    <permissionSet>API_Enabled_For_Community</permissionSet>
</networkMemberGroups>

IMPORTANT: Network metadata deploys are declarative — whatever you deploy becomes the full state. Do NOT create a new .network-meta.xml from scratch. Always read the existing file and add entries to it.

4. Deploy the updated network metadata:

sf project deploy start \
  --source-dir <source-dir>/networks \
  --target-org <org-alias> --test-level NoTestRun

Step 6: Publish and verify

sf community publish --name "<site-name>" --target-org <org-alias>

Verification steps:

1. Open incognito browser
2. Navigate to site login page
3. Enter credentials → MFA challenge page should appear (on vforcesite domain)
4. Complete MFA → should land on the site, logged in

Rules

Gotchas

Output Expectations

Files generated in the user's project:

Cross-Skill Integration

Reference File Index