公司：DoorDash
DoorDash, Inc. 是一家经营线上食品订购和食品配送的美国公司。它的交易代码为 DASH。DoorDash 拥有 56% 的市场份额，是美国最大的食品配送平台。在便利配送类别中，它还拥有60%的市场份额。截至2020年12月31日，平台已有45万商家、2,000万消费者、100万快递员使用。
Unleashing the power of large language models at DoorDash for a seamless shopping adventure
DoorDash通过机器学习与生成式AI融合,提升客户体验,扩展至杂货、酒精等新领域。ML模型优化产品推荐、配送路线等,LLM助力产品知识图谱构建,提升搜索精准度。LLM辅助标注加速数据处理,自动化检测产品目录不一致,确保购物体验流畅。多意图、多实体、地理位置感知的搜索引擎,结合个性化推荐,提供更相关、易用的搜索结果。DoorDash持续探索多模态LLM,提升服务个性化与效率。
Path to high-quality LLM-based Dasher support automation
DoorDash通过使用大型语言模型(LLMs)和检索增强生成系统(RAG)优化了其Dasher支持系统。新系统能快速解决配送问题,但面临响应准确性、语言一致性等挑战。引入LLM Guardrail和LLM Judge等工具确保响应质量和合规性。尽管自动化提高了效率,复杂问题仍需人工处理。未来,系统将持续改进,以增强处理复杂问题的能力。
How DoorDash is pushing experimentation boundaries with interleaving designs
DoorDash leverages interleaving designs to boost experimentation sensitivity, enabling faster, more precise insights compared to traditional A/B testing.
DoorDash Empowers Engineers with Kafka Self-Serve
Learn how DoorDash built a Kafka self-serve platform to streamline infrastructure management, empower engineers, and enhance scalability and security.
Safeguarding App Health and Consumer Experience with Metric-Aware Rollouts
Discover how DoorDash uses metric-aware rollouts to enhance app health and user experience while innovating product development strategies.
Setting Up Kafka Multi-Tenancy
Discover how DoorDash implemented a multi-tenancy awareness system for both Kafka producers and consumers.
Privacy Engineering at DoorDash Drive
DoorDash proactively embeds privacy into its products by geomasking user address data while maintaining local analytic capabilities.
BPFAgent: eBPF for Monitoring at DoorDash
In this post, we will describe how we built an eBPF-powered agent to monitor networking traffic within our Kubernetes clusters.
Meeting DoorDash Growth with a Self-Service Logistics Configuration Platform
DoorDash's evolution from restaurant deliveries to a diverse business portfolio is powered by a robust logistics platform.
Building DoorDash’s Product Knowledge Graph with Large Language Models
DoorDash leverages Large Language Models to build a product knowledge graph that captures relationships between millions of consumer goods.