We implemented a three-pronged strategy for the Salesforce Commerce APIs: monitoring, continous testing, and alerting.

We analyzed user email open and click behaviors across hundreds of billions of emails to build an algorithm for send time optimization.

How we built a multi-tenant, omnichannel inventory availability solution that is highly available, performant, and highly accurate.

What if you could dramatically reduce the cost to operate on cloud providers? That’s what we found when we dug into Redis HASH vs SET.

A purpose-built solution for producing eventually consistent data replicas.

Complementing Salesforce’s Record Access Control Mechanism.

At Dreamforce in 2017, Salesforce introduced personalized theming and branding into our product. Customers could add their logo and brand…

What happens when your hybrid app suffers from memory problems without any obvious symptoms? How does one begin to measure them?

Metadata can be a bit of a nebulous term, so let’s start by talking about what it really means.

Everything a computer works with is data — ones and zeros — from the firmest firmware to the most ephemeral state of a pixel on the screen. By metadata, however, I’m talking specifically about data that describes or constrains the behavior of software. It’s what tells us that this byte is an instruction in the OS, and that byte is one pixel in a catchy song about cheeseburgers.

Now, let’s clear something up right away: by “metadata”, I specifically don’t mean just “additional data”, like a timestamp, or a browser fingerprint. It’s certainly not uncommon to hear people use the word that way (“I want to know what metadata these fast food companies are collecting about me …”), but that’s not at all what I’m talking about here. That’s “meta” if you’re talking about the original Greek sense of the word (“beyond”), since things like this are beyond what we usually see in the user interface. But you probably weren’t talking about the original Greek sense of the word, were you? No. So for the purposes of this article, let’s go with my definition: metadata is data that alters the behavior of software.

The idea of a single root cause does not reflect reality. This piece explains a critique of root cause analysis and presents a better idea.

为什么to SMB纷纷转to KA？

告诉你财报里蕴藏的秘密和野心。

他山之石，可以攻玉

Salesforce作为一个应用软件生态系统，在天猫平台上有许多不同规模的商家开店，包括宝洁等国际巨头。然而，需要注意的是，Salesforce并不提供企业内部管理软件，这个领域由大型企业SAP等公司负责。对于中小型企业，Salesforce主要提供在线营销、客户自助服务、在线教育和支持社区等功能。如果在应用商店中找不到合适的应用，可以考虑找外包开发合作伙伴。

Salesforce的崛起逻辑

Salesforce 是美国著名的 CRM 服务提供商，也是最早提供 SaaS 服务的公司之一。Salesforce 成立于 1999 年，创始人是马克·贝尼奥夫（Marc Benioff）。贝尼奥夫很早就进入软件行业。1986 年，他开始在 Oracle 工作…