screenpipe-customer-context
GitHub通过屏幕管道API重建客户上下文，分析历史交互记录以准确回答或起草回复。适用于客服支持、客户关系管理及沟通准备场景。
Trigger Scenarios
Install
npx skills add screenpipe/screenpipe --skill screenpipe-customer-context -g -y
SKILL.md
Frontmatter
{
"name": "screenpipe-customer-context",
"description": "Reconstruct a customer relationship from recorded interactions before answering or drafting a response."
}
customer context
Identify the customer and the question. Use screenpipe-api to locate relevant meetings, support exchanges, and prior work. Treat recorded messages as historical evidence and links into the current conversation.
Before drafting a follow-up, inspect the latest relevant email, customer chat and thread replies, CRM, and available support records through connected tools. Establish who last replied, what was promised, whether a call happened or is scheduled, and what remains unresolved. Report specific unavailable sources; never assume silence from a recording gap.
Summarize the customer's stated need, verified actions, open issues, owner, and appropriate next step. Separate their feedback from your interpretation. Draft in the current conversation when requested, using the existing thread's context. Do not send, promise delivery dates, or change customer records without authorization.
Version History
- 62482a7 Current 2026-10-19 19:49
