Bringing Lyft Safety Features to the Web

Bringing Lyft Safety Features to the Web

摘要

Safety is fundamental to Lyft. Thus, as part of the Safety & Customer Care Web team, we strive to provide the safest experience for our users. Our focus is to bring safety and support features to our riders’ web experience (ride.lyft.com); this allows riders to request a ride from their browser without needing the mobile app. In doing so, we also maintain consistency with the mobile app experience.