Interpreting A/B test results: false positives and statistical significance

摘要

This is the third post in a multi-part series on how Netflix uses A/B tests to inform decisions and continuously innovate on our products. Need to catch up? Have a look at Part 1 (Decision Making at Netflix) and Part 2 (What is an A/B Test?). Subsequent posts will go into more details on experimentation across Netflix, how Netflix has invested in infrastructure to support and scale experimentation, and the importance of the culture of experimentation within Netflix.

In Part 2: What is an A/B Test we talked about testing the Top 10 lists on Netflix, and how the primary decision metric for this test was a measure of member satisfaction with Netflix. If a test like this shows a statistically significant improvement in the primary decision metric, the feature is a strong candidate for a roll out to all of our members. But how do we know if we’ve made the right decision, given the results of the test? It’s important to acknowledge that no approach to decision making can entirely eliminate uncertainty and the possibility of making mistakes. Using a framework based on hypothesis generation, A/B testing, and statistical analysis allows us to carefully quantify uncertainties, and understand the probabilities of making different types of mistakes.

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