Uber’s Fulfillment Platform: Ground-up Re-architecture to Accelerate Uber’s Go/Get Strategy

Uber’ s Fulfillment Platform: Ground-up Re-architecture to Accelerate Uber’ s Go/Get Strategy

摘要

Uber’s mission is to help our consumers effortlessly go anywhere and get anything in thousands of cities worldwide. At its core, we capture a consumer’s intent and fulfill it by matching it with the right set of providers.

Fulfillment is the “act or process of delivering a product or service to a customer.” The Fulfillment organization at Uber develops platforms to orchestrate and manage the lifecycle of ongoing orders and user sessions with millions of active participants.