Group Conflict? Try Principle-Based Decision-Making

摘要

Trying to make a decision, especially in a dysfunctional group, can be extremely unpleasant - unending meetings, circular conversations, bad ideas, and passive aggressive or even openly aggressive conflict.

One of the reasons why decision-making can go so terribly wrong is that many of us were taught unhelpful myths about how to go about it, or were taught nothing at all. In my consulting work, I’ve witnessed one core practice that consistently improves group decision-making, especially when the group is experiencing conflict.

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