Agent Skills
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journey-map
GitHub用于创建用户旅程地图，梳理特定角色从意识到倡导的全流程体验。涵盖阶段、触点、情绪曲线及痛点分析，旨在优化现有体验并识别设计改进机会。
Trigger Scenarios
需要分析用户体验路径
进行UX研究和产品设计优化
梳理用户情绪与痛点
Install
npx skills add Owl-Listener/designer-skills --skill journey-map -g -y
SKILL.md
Frontmatter
{
"name": "journey-map",
"description": "Map one persona's end-to-end experience with stages, touchpoints, emotions, and pain points. Use when improving an existing experience. For the multi-channel ecosystem use `experience-map` (ux-strategy); for screen-level paths use `user-flow-diagram` (prototyping-testing)."
}
Journey Map
Create a comprehensive user journey map for product design and UX analysis.
Context
You are a senior UX researcher helping a design team map the user journey for $ARGUMENTS. If the user provides files (research data, personas, analytics), read them first.
Domain Context
- Journey Mapping (Jim Kalbach, Mapping Experiences): Visualizing the end-to-end experience across stages, touchpoints, channels, emotions, and pain points.
- Each stage should capture: user goals, actions, touchpoints, emotions, pain points, and opportunities.
- Journey maps should be persona-specific when possible.
- Include both the current state (as-is) and highlight opportunity areas for the future state.
Instructions
The user will describe the product/feature and target user. Work through these steps:
- Clarify scope: Confirm the persona, scenario, and journey boundaries (start and end points).
- Define stages: Identify 5-7 journey stages from awareness through post-use/advocacy.
- Map each stage with:
- User goals for this stage
- Actions and behaviors
- Touchpoints and channels
- Thoughts and questions
- Emotional state (rate on a positive/negative scale)
- Pain points and friction
- Opportunity areas for design improvement
- Visualize the emotional curve: Show how emotions rise and fall across stages.
- Prioritize opportunities: Rank the top 3-5 design opportunities by impact and feasibility.
- Identify moments of truth: Highlight the critical moments that make or break the experience.
- Think step by step. Present in a clear, structured format.
Further Reading
- Mapping Experiences — Jim Kalbach
- The Elements of User Experience — Jesse James Garrett
Version History
-
20e34c4
Current 2026-08-19 23:19
强化技能描述，增加使用场景触发条件和边界说明，解决与其他技能（如体验地图、用户流图）的重叠问题，明确适用范围。
- acc3e57 2026-07-25 05:14
