How Salesforce’s New Speech-to-Text Service Uses OpenAI Whisper Models for Real-Time Transcriptions

How Salesforce’ s New Speech-to-Text Service Uses OpenAI Whisper Models for Real-Time Transcriptions

摘要

In our Engineering Energizers Q&A series, we explore the paths of engineering leaders who have attained significant accomplishments in their respective fields. Today, we spotlight Dima Statz, Director of Software Engineering at Salesforce, who leads the development of Salesforce’s new Speech-to-Text (STT) service. STT leverages advanced speech recognition technology to provide real-time, accurate transcriptions of spoken language, thereby aiding businesses in better understanding customer interactions and enhancing their communication strategies.