The #1 bug predictor is not technical, it's organizational complexity
摘要
In this post, I'll explore the findings made by Microsoft Research, after the unsuccessful launch of Windows Vista in 2007. Microsoft decided to dig deep and figure out what went wrong.
The marketing department busied themselves with pranking people into saying that they like Vista.
The research department, on the other hand, decided to do some research.
This is what they found.
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