Agile Project Management at zalando
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1. Agile Project Management at alando
Manage Agile 2014
2. Project Management is both, Science and
Science,
knowing how
to use project
management
tools and
techniques
noop,
not anymore…
Art
Art,
Knowing when,
under what
circumstances,
and to what
degree to apply
tools and
techniques
3. Tools, Techniques & Artfulness
are not Project Management
source http://pm-blog.com/2011/03/19/pm-baseline-noch-zeitgemas/
pm basline 3.0 der IPMA Austria
4. Project Management is about…
Clarity
What will we do and what not ? | What will be the outcome of the project ? | Where
do we start ? |Who is involved with which responsibilities ? | What will we do next ? |
How does it go’s ? | When can we expect the next deliverable? | What are our risks ?
5. is one of our
Clarity = Value (s)
6. Clarity
have a project approach that fits to the expected project dynamic
have a good start out of a common understanding of the project
have a management strategy that is adaptive & flexible and make
the most out of the skills & preferences of the team & environment
have a "Single Point of Information“ an make use of our TechWiki
have a "Single Point of Management“ and have all information
linked together
7. !
#2 have a good start out of a common understanding of the project
29.10.2014
2
x
x
x
You can download this canvas at
http://tech.zalando.com/posts/zalando-
project-management-framework.html
8. is one of our
Autonomy = Value (s)
9. !
Text Document
Project Charter
Canvas
MindMap
Artefact
1 : n Templates
Canvas
Break Down Structure
Scope Baseline
Backlog
BPM
User Stories
Tickets
Post-It’s
10. People and their preferences
Team environment
Skills
Project Management is about…
Context
that changes
every day
Goal, time, scope, constraints, risks
Size project & team
11. the framework in…
Practice
SEPA-Project at Zalando
12. SEPA at
Warehouses
Business Developement
Customer Service
Onside
Platform
Humen Resources
Shop
Process Management
Order
Finance
Logistic
Payment
Lounge
SAP
Project Management Office
17
~ 5 month
01.02.2014
Order Management
Teams (cross functional)
Duration(planning and developement)
GoLive in time
Legal
13. Standard project path
Characteristics of such projects:
• Project is mainly driven by targets
• Project Management is project controlling
• Solution is “known” from the beginning
Price to pay for:
• Less trust in the team competence
• Less empathy of the Team
• Less evolution on the path
• Limited creativity
Tight constrains
leads to tight
controlling
Strong controlling
gurantees to
reach targets
Question
Request
Problem
Solution
Path of Project Controlling
Targets:
Time
Budget
Quality
14. SEPA project path (1/2)
ALIGNMENT
EXPLORE
Autonomy of
the team
01.Feb
Question
Request
Problem
Canvas
Jour Fix
• Alignment
Tools/methods to
support, not to controll
• Support
• Opening
= Clarity
Path of Project Guidance
Focus on the solution and
reduce the variances
§$
15. SEPA project path(2/2)
Characteristics of such projects:
• Project is driven by solution finding
• Project Manager is guide
• Solution is envolved in iterations
• Trust in team competence
Jour Fix
Question
Request
Problem
Canvas
Jour Fix
„classical“ Acceptance
checklist envoved togethers
with the teams
= Clarity
Path of Project Guidance
01.Feb
„final“ Solution is
envolved after 2-3
JourFixes
Regular JourFix
to align
§$
Acceptance & GoLive
16. Keys to success in this project
Natural motivation
Guidance and support
by project manager
Continious alignment
Customer focus
Trust to let the team go
(Autonomy)
Solution driven
Teamspirit
Iterations to grow
Transparent communication
(Clarity)
Expert knowhow
Proud to fail early
Flexible framework
(Context)
Protected project-space
17. Agile Project Management @ Zalando
H i , my n a m e i s To b i as L e o n hard. I ’ m e n a b l i n g p e o p l e a n d t e a m s
h e re a t t e c h n o l o g y i n m a n a g i n g p ro j e c t s , p ro d u ct - a n d s o f t w a re
d eve l o p me n t . T h a t ’s m e a n s t h a t I ’ m t e a c h i n g , t r a i n i n g a n d c o a c h i n g
a l o t . I ’ m a ve r y h a n d s o n p e r s o n a n d s o I s u p p o r t o r t a ke o ve r i n
p l a n n i n g , a l i g n i n g , m o d e r a t i n g a n d l e a d i n g . I f i n d my s e l f i n m a ny
t e a m s , p ro j e ct s a n d a l l k i n d o f c h a l l e n g i n g s i t u a t i o n s a n d e n j oy t h e
g ro w t h t h a t b r i n g s . I f a c i l i t a t e c o n t i nu o u s i m p rove me n t w h e reve r I
c a n a n d m a ke c o l l a b o r a t i o n e a s i e r b y p ro v i d i n g a c o m m o n
( p ro j e ct ) m a n a g e me n t f r a m ewo rk a n d l a n g u a g e .
Speakers
H e l l o, my n a m e i s D r. C h r i s t i an R u s t . I ‘ m S e n i o r P ro j e ct
M a n a g e r a t Z a l a n do Te c h n o l o g y l e a d i n g l a r g e r I T- p ro j e c t s a n d
p ro g ra ms s i n c e 2 ye a r s . I h ave 1 4 ye a r s o f e x p e r i e n ce i n n a t i o n a l
a n d i n t e rn a t i o n a l P ro j e ct M a n a g e m e n t o f v a r i o u s p ro j e c t s i z e s .
I ‘ m p ro u d t o s ay, t h a t I m a n a g e my p ro j e c t s i n a w ay s o t h a t W E
a re n o t o n l y f i n i s h i n g “ i n t i m e & i n b u d g e t ” b u t a l s o t h a t I ‘ m a b l e
t o i nvo l ve t h e t e a m s c l o s e l y o n t h e w ay a n d t h e re fo re l e t t h e m b e
p a r t o f t h e s u c c e s s s t o r y.
Manage Agile 2014
18. CONTACT
TOBIAS LEONHARDT
DR. CHRISTIAN RUST
PMO TECHNOLOGY
MOLLSTRAßE 1
10178 BERLIN; GERMANY
CHRISTIAN.RUST@ZALANDO.DE
TOBIAS.LEONHARDT@ZALANDO.DE