Evolution of quality at Grab

摘要

To achieve our vision of becoming the leading superapp in Southeast Asia, we constantly need to balance development velocity with maintaining the high quality of the Grab app. Like most tech companies, we started out with the traditional software development lifecycle (SDLC) but as our app evolved, we soon noticed several challenges like high feature bugs and production issues.

In this article, we dive deeper into our quality improvement journey that officially began in 2019, the challenges we faced along the way, and where we stand as of 2022.

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